We are recruiting for an Advice Session Supervisor

Are you someone who is passionate about giving an effective service to those most in need and who is not afraid to drive change and improvement.

We are looking for a self-motivated individual with proven ability of managing and supervising a team. Ideally you will have recent experience of supervising advice within Citizens Advice but if you have experience in the advice sector then there will be the opportunity to train into the role.

The main purpose is to provide supervision and support that will help us to continue to make a difference in our local community by coordinating advice sessions and ensuring we meet our quality targets. We are looking for someone with a compassionate and patient attitude, who is a strong team player, has an excellent eye for detail and has great people skills. You will have excellent written and verbal communication skills and the ability to use a range of IT systems. You will thrive in a busy environment, have a positive and willing attitude and a willingness to adopt the aims and principles of Citizens Advice.

Salary: £25k – £27k FTE depending on experience

Salary pro rata: Yes

Hours per week: Full time – 37.5, but will consider part time hours

Type of Contract: Permanent

Closing Date for Applications: 21st June

Closing time 4pm

Please email for an application pack.