Vacancies

Citizens Advice has 2 vacant posts –

(1) Advice Session Supervisor

Location: Working across 2-3 sites in Guildford, Surrey Heath, Woking or Elmbridge

Salary: £24,500 – £27,000 FTE (depending on experience)

Hours per week: 2 full time or 4 part time roles available

Contract type: Permanent

Closing date: Friday 13th May 2022

We are seeking someone who is passionate about giving an effective service to those most in need and who is not afraid to drive change and improvement. You will need to demonstrate that you are a strong team player, with an eye for detail, and have great people skills. You will thrive in a busy environment and have a positive ‘can do’ attitude.

You’ll have excellent communication skills and the ability to supervise, motivate and manage people. You will complement this with strong IT skills.

A commitment to the Aims and Principles of the Citizens Advice Service is essential, but whilst experience of working within Citizens Advice would be desirable, we will happily support the right person through Citizens Advice accredited training to enable them to carry out the role.

The Citizens Advice service values diversity promotes equality and challenges discrimination. We encourage and welcome applications from people of all backgrounds. We particularly welcome applications from disabled and Black, Asian, and Minority Ethnic people, as they are currently underrepresented in our workforce

If you are interested in the role, please request a job pack by emailing surreyrecruitmentca@gmail.com

(2) Welfare Benefit Adviser

Location: Citizens Advice Woking

Salary: £22 – 24,000 FTE (depending on experience)

Hours per week: 15

Contract type: Permanent

Closing date: Friday 13th May 2022

Citizens Advice Woking is a busy local office helping more than 6,000 people every year, and a third of all enquiries are related to welfare benefits issues.

We are looking for a highly motivated person to join our Welfare Benefits Team, who has recent experience of advising clients. You will need to demonstrate that you can cope with a demanding caseload and that you are able to monitor and manage your own caseload to meet deadlines. The successful candidate will be required to provide casework on the full range of welfare benefits areas, including Universal Credit and disability benefits.

Applicants should have recent experience of providing welfare benefits advice. Applicants should also have good knowledge of welfare rights legislation and policies.

We are looking for a motivated team player who is passionate about giving an effective service to those most in need. We are looking for someone with excellent interpersonal, organisational and communication skills, both written and verbal.

A commitment to the Aims and Principles of the Citizens Advice Service is essential, but whilst experience of working within Citizens Advice would be desirable, we will happily support the right person through Citizens Advice accredited training to enable them to carry out the role.

The Citizens Advice service values diversity promotes equality and challenges discrimination. We encourage and welcome applications from people of all backgrounds. We particularly welcome applications from disabled and Black, Asian, and Minority Ethnic people, as they are currently underrepresented in our workforce

If you are interested in the role, please request a job pack by emailing wokingca@gmail.com