How we can help

homepageWelcome to Citizens Advice Woking

From Monday 29th April 2024 our town centre office will only be open for drop-ins from 10am – 1pm on Tuesday, Wednesday and Thursday mornings.

Citizens Advice Woking provides local clients, with free, confidential and independent, general advice. Our well-qualified volunteer force has undertaken nationally recognised training to guide clients through their problems providing them with options to help make those difficult decisions.

Our service to the local community is running and we are available for advice and support to help you.

To contact us: please do one of the following;

  • Please ring Surrey Adviceline FREE on 0800 144 8848 or Textphone 18001 0800 144 8884. This call may be answered by an Adviser from any of the local Citizens Advice offices in Surrey, who will help you work out your best next step.
  • Attend our town centre office at Provincial House, 26 Commercial Way, Woking, GU21 6EN 
  • Attend one of our outreach sessions (Byfleet Methodist Church, Rectory Lane, Byfleet KT14 7LL, every Wednesday from 12 – 2.30pm or Mascot Hub, Dartmouth Avenue, Sheerwater, GU21 5PE every Thursday 10am – 1pm)
  • Please click on the ‘Get Advice’ button on this page and fill in the form

Support Citizens Advice Woking!

From 1st April 2024, Citizens Advice Woking is losing its core funding (£189,000 over this last year) from Woking Borough Council because of their dire financial situation. These cuts threaten our ability to provide the vital services needed by the people of Woking, including some of our most vulnerable residents.

To ensure we are able to continue to provide at least some of our services, we are running a crowdfunding campaign to raise money for our charity. We have set a target of £100,000, and need YOUR help to achieve it.

Learn more about the importance of our service from three of our clients themselves and our Chief Officer:

To learn more about us and our fundraising events, and to DONATE, please visit our Enthuse page below:

You can also fund raise for us by creating your own fundraising page on our Enthuse page!

Alternatively, you can visit Easy Fundraising – a really easy way to help raise funds for Citizens Advice Woking whilst you shop online: