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Citizens Advice Woking was originally set up to support the local community through difficulties brought about by the 1939-45 war. Today, we are again facing difficult and challenging times and it seems hard to believe that some of the problems that were brought to us back then are still as real today.
On average, we see over 11,000 people each year who come to us for help and advice on issues such as Debt, Benefits, Housing, Employment, Relationships, Education, Consumer issues and much more. In a typical day we can help anything up to 50 clients in the Bureau. This can be in person, by email or on the telephone. We also can visit an old or vulnerable person in their home at a time to suit them if they are unable to visit the Bureau by themselves. There is not much that you can get for free these days but we are proud that our advice services remain, free, impartial, independent and confidential.
Our advisers are trained Volunteers and we have Specialists in particular advice areas. At a time when there is little money around, our costs have risen, coinciding with our services being in greater demand with increasingly complex client problems and it is a daily struggle to make ends meet. A common perception is that the Citizens Advice Woking is Government funded. The reality is that we are a local independent registered Charity and although we receive a grant from Woking Borough Council, it does not cover all the costs of providing our services and we therefore have to fund a proportion of it by Fundraising. As a local Charity, we need local funding in order to continue supporting and advising those who are unable to help themselves.
If you feel able to support our work, please either click here to donate via mydonate or send us a cheque made payable to ‘Citizens Advice Woking’ to us at Citizens Advice Woking, Provincial House, 26 Commercial Way, Woking, Surrey. GU21 6EN.
Your support is greatly appreciated.